Customers’ queries for tenancy cleaning:

 

Customers’ queries for tenancy cleaning:

End of tenancy cleaning is so tough job that it cannot be done alone or by one or two people, So a professional cleaning company to be hired for it, But hiring cleaners is also a very tough task because if it is not a right selection, it might me a headache for the client, So before hiring it there are some question which must be cleared by the company such as:

What is the best time to clean the property?

What type of services included in the end of tenancy cleaning?

Do they provide any list that what they are going to do with the property?

What areas are covered by company?

Do they also provide services at weekends and holidays?

Who provide cleaning materials? Company or client.

How long the cleaning session has been booked in advance?

When will the cleaners come?

How many cleaners will come?

What is the duration of cleaning?

Does its service have a quality guarantee?

Are they charge any booking amount in advance?

How they charge? As per hour, per session or according to the size of property.

What is the payment mode they accept?

Are their prices subject to VAT?

Do they provide a receipt of advance amount and final amount, as the client can use for further.

 Do they perform all types of cleaning such as toilets and drainage also?

Are cleaners well trained in their job and know how to clean the property without damaging it?

Do they use latest cleaning equipment and best cleaning materials?

Do they also offer carpet cleaning service?

Do they clean the fridge and oven from inside also?

Do they clean the house from outside also?

Are the presence of client is necessary during the client or it can be done in absence also? If not then how do they gain access?

Does it need any deposit?

Is any preparation necessary before cleaners will come? If yes then what?

If booking is cancelled due to personal reason of client, does it have a cancellation amount?

If client is not satisfied with the service then what will they do?

If any damage occurs during cleaning, who is responsible for it?

Are all the cleaners insured?

these question i have learned from one most popular MOVE OUT CLEANING EXPERTS IN LONDON, called a2zcleaners best London tenancy cleaners  , you can ask to them as well , if you have any doubt .